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Product Warranty

Ausounds Intelligence warrants this product to the original purchaser to be free from defects in material and workmanship, under normal conditions for a period of 90-days parts and labor, and 1-year for parts only from date of original purchase.

Ausounds agrees at our option during the warranty period, to repair any defect in material or workmanship or to furnish an equal product in exchange without repair charges, during the first 90 days. After 90 days, a flat labor rate may be required and payment sent along with product. 

Ausounds Intelligence
4251 Kipling St, Suite 335
Wheat Ridge, CO 80033
Attention: Warranty Services

Please following directions for return of product:

  1. Pack the unit in a well-padded sturdy carton if you do not have original packaging
  2. Enclose a copy of your sales receipt to validate the date of purchase
  3. Ausounds will elect to repair or replace the product free of repair charges during the first 90 days. After 90 days, a payment for labor may need to be sent with the product. Call customer support at 720-699-1823 or email support@ausounds.com

NOTE: This Warranty does not cover any product which has been subject to damage due to misuse, neglect, accident, abuse, commercial use, or modification of, or to any part of the product.

This Warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than Ausounds.

This Warranty does not cover products sold AS IS or Re-Manufactured Units. This Warranty is valid only in the United States.

This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.

IMPORTANT NOTICE:
DO NOT RETURN THIS UNIT TO THE RETAIL STORE FOR SERVICE. REFER TO THE ABOVE WARRANTY SERVICE INSTRUCTIONS.